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'Stacking' detection policies

I need a solution Hi all.I'm trying to exclude certain files from a FileWatch detection policy on certain assets, yet allow it for others. For example;I have a base policy with a filewatch rule to...

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SEPM is sending notification emails with wrong "Company: " value

I need a solution Hi,We are having and issue with our notification setup where whenever we receive an event from SEPM, it shows a different value in "Company: " than we expect.Where is this setting...

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Upgrading SEE from 8.2.1 to 11

I need a solution I have tried upgrading a client from version 8.2.1 of Symantec Endpoint Encryption to version 11 and have had no success. Is there something I can do without having to decrypt the...

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Integration with vShield in 12.1.6, & checking status?

I need a solution Hello:We are running Endpoint Protection Manager 12.1.6 and recently looked at using the SVA appliances to integrate with VMware vShield.  In looking at this closer, it looks like...

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Blocked Website

I need a solution My computers with SEP are blocking our website packairinc.comLog: [SID: 28787] Web Attack : Malicious Website Script Redirect 16 attack blocked. Traffic has been blocked for this...

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Symantec Messaging Gateway Alert - A service is not responding or working

I need a solution Hi,My Messaging Gateway Virtual appliance Version 10.5.4 is suddenly sending me this email:Symantec Messaging Gateway Alert Notification for admin@domain.com =======================...

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Enforcer cannot download profile from symantec SEPM server

I need a solution Nov/04/2015 10:01:06.498  [SyVeLink.cpp][ 1358]: Try to download profile serial number on 10.65.246.18! Nov/04/2015 10:01:06.499  [SyVeLink.cpp][ 1383]: Download profile index with...

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Symantec Network access control services not starting

I need a solution Hi,I am testing host integrity policy in my test server i have created  a host integrity policy and assign on a  group,I have 2 client in same group  but on the client machine...

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check what version of DLP by script

I need a solution Hi everyone,I need to improve a script of DLP at my environment that check what version of DLP we have at the company.The reason why is because we made so many changes and some...

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Installing multiple management servers

I need a solution I need to install multiple Endpoint Encryption Management servers for redundancy and the documentation that I've found says you must install only one primary and the rest as...

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Total number of SEP clients count

I need a solution Hi,I have two sites each running SEPM 12.1.6. I need to get total number of clients installed in both sites. I know in SEPM under Home tab there is "Total Endpoints" field. But i...

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Link Follow technology is executing unsubscribe links on email messages

I need a solution Hello allWe use Symantec Messagelabs hosted email filter, with the "Link Follow" feature.This feature is opening (or following) unsubscribe links on some marketing emails and get the...

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Symantec.cloud Download insight exceptions

I need a solution I have a client that has Symantec.cloud Antivirus.  They have a web based application that downloads addons continuously.  I would like to add a domain exception for the site in...

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Turning off notifications

I need a solution I believe I read somewhere that notifications could not be turned off in Symantec SBE 2013, but I don't recall reading it in any of Symantec's official documentation.  I have a...

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SEP 12.1 RU6 MP3 Enterprise Edition has been released. Contains defect fixes

I do not need a solution (just sharing information) A bunch of defect fixes that we have certainly seen. Still no Edge support.Title: New fixes and component versions in Symantec Endpoint Protection...

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Client Scans not occurring when scheduled

I need a solution I set the scan time for 0030 in the AV policy in SEPM.  But the clients' Daily Scheduled Scans are showing "Next scan" at 0600.1. Clients are using the correct policy.2. Clocks on...

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How to create a scheduled scan in SEPFL?

I need a solution I am unable to create a scheduled scan for SEPFL in my CentOS.I am trying the command ./sav -c <scanid> scheduledscan -f daily -i 16:00 to create a scheduled scan daily at 4...

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SWG reports

I need a solution Hi,Unfortunately, im not able to see a report or details of the host and URL they visited. what else that i missed? Please attached screenshot of my configurationSwg is connected on...

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MACOSX client 12.1.6 MP2 unable to import on SEPM 12.1.5

I need a solution Hello All,I am trying to add the latest MACOSX AV package on SEPM 12.1.5. I receive the error "you cannot add this client install package because the package contains a single.EXE...

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Backups Failings

I need a solution My backups from my server are failing.  It is give me an error with Failed to encrypt the backup archive: key has expired What key are they talking about? Thanks Mike 0

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