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Enforcer cannot download profile from symantec SEPM server

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I need a solution

Nov/04/2015 10:01:06.498  [SyVeLink.cpp][ 1358]: Try to download profile serial number on 10.65.246.18!
Nov/04/2015 10:01:06.499  [SyVeLink.cpp][ 1383]: Download profile index with URL http://10.65.246.18:8014/secars/secars.dll?action=...
Nov/04/2015 10:01:06.499  [SyVeLink.cpp][ 2818]: plain URL: l=126&action=200&hostid=9BEC36A80A41F6120066384A6617535F&primaryenforcerid=9BEC36A80A41F6120066384A6617535F&as=2695249&mode=1&hbt=30
Nov/04/2015 10:01:06.502  [    Http.cpp][  171]: curl_easy_getinfo HTTP content-length : 538
Nov/04/2015 10:01:06.503  [SyVeLink.cpp][ 4000]: GetProfileIndexCallback returns code 500, 538 bytes.
Nov/04/2015 10:01:06.503  [SyVeLink.cpp][ 4005]: HttpHeader: HTTP/1.1 500 INTERNAL SERVER ERROR

Nov/04/2015 10:01:06.504  [SyVeLink.cpp][ 4005]: HttpHeader: Date: Wed, 04 Nov 2015 03:01:23 GMT

Nov/04/2015 10:01:06.504  [SyVeLink.cpp][ 4005]: HttpHeader: Server: Apache

Nov/04/2015 10:01:06.505  [SyVeLink.cpp][ 4005]: HttpHeader: Content-Length: 538

Nov/04/2015 10:01:06.506  [SyVeLink.cpp][ 4005]: HttpHeader: Connection: close

Nov/04/2015 10:01:06.506  [SyVeLink.cpp][ 4005]: HttpHeader: Content-Type: text/html; charset=iso-8859-1

Please help me. How to fix it.

I trying telnet 10.65.246.18: 8014 connection status: connected. but it cannot download profile.

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