Decrypting Non-Bootable Drive
I need a solution My situation is I have a HP Notebook and the drive was encrypted on 10.3.1. The OS got upgraded to Windows 10 Pro, then one day it got left running updates and it restarted and could...
View Articleserver freezes until restart
I need a solution for the last month the servers that run symantec protection engine for nas randomly freeze and the only way to unfreeze them is restart.the serves lose the ping and we cant move the...
View ArticleShred Free Space Failing
I need a solution I'm running the 64bit version of Desktop Encryption powered by PGP, ver 10.3.2MP10.When I try to shred free space, it displays "Encryption Desktop has stopped Working".It gives you...
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We are not able to login Symantec Endpoint Manege Console
I need a solution Dear All,We are not able to to login into Symantec Endpoint Protection Manage Console. Please help me out on this issue please
View ArticleIs it possible to put the Network Prevent at the Proxy outsourcer place
I need a solution Hi all, I was wondering if it was possible to put the NP at a proxy saas provider?Tx / All the best
View ArticleLookup for IP (Sender-email or Sender-IP) to logged in user
I need a solution Does anyone have a solid and working script to pull back the loggedin user for web incidents using powershell? We have been trying to get something working with python to no avail as...
View ArticleHow to remove licence from SMG 9.5.3-3 ?
I need a solution Hi everyone,Does anyone know how to remove or change licence from the Messaging Gateway console ?I made a mistake during installation licence on customer SMG, and I installed licence...
View ArticleAD sync messed up SEP Clients Group Membership
I need a solution I have SEPM 12.1.6 installed on Windows Server 2008 R2. I created three SEP groups named HR, Finanace, IT and move all the clients in their respective groups.We have a requirement...
View ArticleWindows 10 Slow User Login When EPP Is Installed
I need a solution Currently using version 12.1.6 MP2 (but it also happended in MP1a) where users on Windows 10 machines take tens of minutes to logon for the first time to that machine. When I remove...
View ArticleMail Problem - Diagnostic-Code: smtp; 451 4.4.1 | 421 4.4.0
I need a solution Hi, I have a problem that apparently is related to Symantec (I use symantec endpoint use Version 10.5.2). I have a user who repeatedly get invalid or delay delivery mails. The...
View ArticleHow to update SEP 12.1.3 to 12.1.5 Client
I need a solution Hi, I need to update few clients in my company from SEP 12.1.3 to 12.1.5 My SEPM in already 12.1.5 . Can anyone help me out how to update the clients.
View ArticleUnused Data Destruction or HDD Destroyer is important for Data security -...
I do not need a solution (just sharing information) What do you do with your unused data?What should be your actions in this regard?Data destruction or Hard Disk Drive Destruction is a contemporary...
View ArticlePrivate key missing from Enterprise certificate.
I need a solution I am setting up a windows 8 mobile company store.I have installed the Root and CA certificates required for the Enterprise Windows Phone Certificate. However after downloading and...
View ArticleClients cannot be pointed to the new SEPM Server
I need a solution Hello all , I deployed a communication update package from a New SEPM server to point clients connected to existing old SEPM to this new SEPM server. The communication is being...
View ArticleWhy is the SEP client version different from English and French
I need a solution I work in a bilingual environment so we need SEP client in french and english but after importing the packages to the SEPM consol to get them ready for deployment, I notice 2...
View ArticleNo More Update Support for CCS 11.0 WTH??????
I need a solution I learned the other day that someone at SYMC decided to ended update (SCU, PACU and PU) suppport for CCS version 11.0 without notice to customers. Who comes up with this "no update...
View ArticleSEE Pre-Windows Logon with Smart Card Token Error
I need a solution Symantec Endpoint Encryption 8.2.1MP14 on Windows 7When users change their Windows/Active Directory password, the SEE Client automatically updates their password.Starting in the past...
View ArticleAdd-on Listed as incompatible
I need a solution Hello - I received an email from a coworker inquiring about an add-on that keeps popping up. See attachment. Add-on states it is incompatible 32 bit. He is running a 64 bit...
View ArticleLDAP error Server Time.
I need a solution I am trying to solve a VIP issue - LDAP error Server Time Check. I have verified that both LDAP and VIP gateway has the same time and in the same timezone. Sync fails....
View ArticleSymantec DLP agent and file uploading
I need a solution Hi allI have issue with Symantec DLP agent in 12.5 version. When I am trying to upload file using IE (9.x) or FF (38.x) the times nedded to do so are horbily long. It takes about 1...
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