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SEP Clients not connecting to SEPM.

I need a solution I have approximately 700 systems in my organization. A few hundred of these systems are reporting as offline when I personally confirmed on the client itself that they are online,...

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Manually Managed Endpoint Protection Not Updating

I need a solution I have Endpoint Protection 12.1 and it fails to update. I have no clue where to begin.

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Symantec Mail Security for MSExchange - SMTP Violating Policy Settings

I need a solution Hello,I keep getting the following alerts:- Provider [Name]   Symantec Mail Security for Microsoft Exchange - EventID 303  [ Qualifiers]  32791   - Level 3   - Task 23   - Keywords...

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SEP user mode not switching users

I need a solution We have all of our endpoints setup as user mode in order to deploy USB device restrictions, what we have recently noticed is that when a user is logged on, then logs off, and another...

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Trying to make an exception to a folder in a user's windows account

I need a solution I need to make an exception to my user's Google drive sync folder in SEP12. This folder is located by default in c:\User\username\Google Drive where username is the user's ID. I...

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Failed backup stuck in "In Progress" status

I need a solution I've been out of the office for several days for the holidays.  I was welcomed back by a non functioning Universal Server this morning.  The issue may have started with a scheduled...

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pgp key size

I need a solution Hi I have a main key that is 1024. This is being used by many clients. There is a new client that emphasizes on the main key being 2048 bits.- Can I change the main key? Is that...

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how to decrypt multiple files easily

I need a solution I want to do lots of decrypts at the same time. I can decrypt from my backup files one by one, but that is anoying and time consuming.The example case:From my laptop with SEE...

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Live Update

I need a solution Hello,We have a problem on our SEPM , when we are going to start the luall.exe to download the definition , the process comlete successfully without error.but nothing reflected on...

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Symantec Endpoint Protection 12.1RU2, scans and finds threat in svchost.exe

I need a solution We are having problems with some of our computers and I am trying to track down the exact cause and in doing so I ran across some things in the event logs of several computers that...

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How to install SEPclient via GPO without msi package?

I need a solution Hi everybody,I've been searching for ways to install SEP clientes on almost 2000 desktops (XP and 7 mixed) in the past two weeks. The problem here is that all these 2000 desktops...

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Is SEP causing this change in ping behavior?

I need a solution We updated from 12.1.14 or .11 to 12.1.2 about a month ago.  Maybe it was that or a recent update of another kind.A simple ping is behaving differently.Before I got...Destination...

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SWG SSL Certificate

I need a solution Hi Guys,We need to implement SSL Deep Inspection on SWG 8450 boxes at client side. They want to use internal self signed SSL certificate in their Windows domain environment. Client...

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CCS 10.5.1 Custom Check

I need a solution Has anyone ever written a check to determine if ports are opn on a desktop machine?  We are trying to write one that will let us know if Ports 5800 and Port 5900 are open on Windows...

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Dectecting Unmanaged Devices

I need a solution For my SEP 12.1 RU2 environment, I'm not getting any results in the Unknown Device list. I have followed Symantec documentation to enable a Managed Detector, and set up...

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ips on server

I need a solution Can we install ips on server?

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sep components on server

I need a solution Can we install all components on server?

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SEP 12.x Client and Proxy Server

I need a solution Is getting a SEP 12 client to work (unmanaged and goes through a Blue Coat proxy server) more of a challenge than with SEP 11?  Even with all of the proxy server URL exceptions...

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removal tools for new and slightly older dell laptops

I need a solution We got Symantec endpoint Small Business Edition 2013 and many of the dell laptops have dell embassy suite either hidden in programs and features or is a part of another package that...

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SQL Server and SEPM console

I need a solution Hi,  I wanted to know how soon SEPM console displays the latest information from SQL Server database?

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