Whitelist question
I need a solution Hi There, I just white listed some software we are developing, and I got asked a question I couldn't answer. My boss wanted to know what the customer needs to do to get the "latest...
View ArticleManually run report to see SEPM health instead of waiting for email
I need a solution Our SEPM servers run on Windows Server 2003 We have "Server Health Alert" that informs us when SEPM service is off How to manually run a report to see whether SEPM service is on or...
View ArticleConsole is showing Extra endpoints
I need a solution Hi, My client is having a Duplicate client entries issue in SEP SBE 2013. In his network he is having approx 600 machines but on the console it is showing 900 clients. So can any one...
View ArticleGenerate Windows Event for virus definitions
I need a solution Hi guys,We have SEPM12.Looking at this link:http://www.symantec.com/business/support/index?pag...SEPM will generate Windows Events for several situations.We would like to know if it...
View ArticleHelp with pinpointing pain points of Upgrading to DLP 12.0
I need a solution Hello,I'm in the process of upgrading from 11.6.3 to 12.0. I have all the documentation.I looking for any special kind of strangeness you may have encountered.Like, what actually...
View ArticleTow smg appliance connection
I need a solution How I can conect tow smg appliance with one interface for replication ane changes in first one applied in another one?
View ArticleExporting private key from Symantec Encryption Desktop
I need a solution Please excuse the interruption. I'm experiencing some challenges in attempting to export a private key from Symantec Encryption Desktop. Apologies in advance for any errors in my...
View ArticlePGP effected by OpenSSL bug?
I need a solution Hello,there has been a critical OpenSSL Bug reported.https://www.openssl.org/news/secadv_20140407.txtDoes somebody know whether or not the Symantec Encryption Management Server is...
View ArticleBoot.Cidox Removal Problems
I need a solution I am having a difficult time removing this root kit from a user's workstation. It appears to only affect his e-mails. I tried to use the Norton Boot product but it wants a PIN....
View ArticleHow to repoint SEP client in the different network zones to point to single...
I need a solution Hi All,I'd like to simplify the Symantec Endpoint Protection Manager 12.1.3 deployment across multiple different DMZ and network zones to just one single server.Because at the moment...
View ArticleDifference between Insight, Insight lookup & Download insight.
I need a solution I would like to know - Difference between Insight, Insight lookup & Download insight. In short.I assuming Insight lookup & download insight are same, only difference in...
View ArticleHow to Importing Existing CSP policies?
I need a solution Hi,We have exported the CSP policies (HTML format) from one site and would like to import the same policy to another site.Is it possible to import the existing policy which is in...
View ArticleDefintions are often days old on the SEPM
I need a solution Good day everyone, I have a situation where I was asked to prevent definitions from being downloaded during business hours so I adjusted the schedule as you can see in the attached...
View ArticleUnable to burn DVDs in SEE-RS CD-DVD burning utility.
I need a solution We currently use Symantec Endpoint Encrpytion and Device Control. We are attempting to burn DVDs using the Symantec Endpoint Encryption Removable Storage CD-DVD Burner. We are...
View ArticleCompress Endpoint protection 12.0.1001.95 database? Need room
I need a solution I have used the 12.1 database compression tool on 12.1 and it helped.I have a Windows 2008 R2 non VMWare server that I need space on the C: drive.I am trying to plan a time I can...
View ArticleAfter Database restoration clients are not communicating with SEPM
I need a solution Hi,I am facing some issues with SEPM so I run the Manager configuration wizard with the intention to repair the SEPM after completing the wizard I restored the database with backup...
View ArticleDenial of Service "IP Fragmentation Overlap" attack detected.
I need a solution Hi,We are reciving "Denial of Service "IP Fragmentation Overlap" attack detected." alerts on number of PC's. Are these false positive alerts?
View ArticleProblem with publishing keys on http://keyserver.pgp.com/
I need a solution Hi there. I've been trying to publish my public key through Symantec Encryption Desktop. I highlight the key, click "Keys" and then "Publish to Global Directory". I received...
View ArticlePGP WEBMAIL EXTERNAL FLOW DELIVERY
I need a solution Hello, I would like an aid with PGP Webmail Service and delivery of messages. I have an environment with 4 servers, 2 keyservers (corporate) and 2 Webmail (DMZ). Upon delivery of...
View ArticleBuile Antivirus / AntiSpyware Policy for Server and Client
I need a solution Dear All,could you please help me i want to create a policy for server / client like scan time,action,etc....
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