Can SEP and MalwareBytes Enterprise Co-Exist?
I need a solution Hello,Simply put, we are currently running SEP and MalwareBytes Free version without issue, but MB Enterprise gives a console version, making deployment of scans, updates, etc....
View ArticleSymantec Clients Showing as Offline/Outdated on Manager
I need a solution My Symantec console is showing at least 50% of my clients as offline or with out of date definitions. The clients themselves are receiving their updates with no issues, they all seem...
View ArticleMicrosoft Security Advisory 2916652 Released
I need a solution Has Symantec published any communication on Microsoft Security Advisory 2916652 Released?
View ArticleError 12198 when trying to decrypt drive
I need a solution Hello, last weekend my pgp encrypted SSD system drive crashed with a bluescreen.Afterwards I was no longer able to boot into windows.I have a different laptop now and am trying to...
View ArticlePGP Encryption Desktop - Multiple users unable to login
I need a solution Im running PGP encryption desktop 10.3 with PGP Universal Server Version 3.3 The issue I'm having is with multiple users on a single workstation. If both user A and user B go through...
View ArticleMessaging Gateway Appliance dimension and power
I need a solution Hi,I want to know what is the dimension of Messaging Gateway Appliance 8360 and 8380 plus where i can find the power e.g. Ampere and watts? Thanks and Regards,Sajid
View Articleenabling location awareness for a user
I need a solution Hello I am wonder is it posible enabling location awareness for a user which belong to group eg local administrator. for example administrator can read writte on usb but normal user...
View ArticleIs Messaging Gateway version 8.0.2 compatible with Exchange 2010 Service Pack 2?
I need a solution Hello All,I need information if Messaging Gateway version 8.0.2 compatible with Exchange 2010 Service Pack 2? Tried to find it on Symantec KB, however it gave results only for...
View ArticleSEP 12 RU4 - Mac OS - How to receive AV defs from GUPs
I need a solution I am re-structuring how our clients receive AV defs from GUPs. Where do I specify that Mac OS clients receive definition from GUPs. Some of our branches have 90% Mac OS computers.
View Articlejdb files: download issue
I need a solution For some hours now (12/10/13 15:00 UTC to 19:00 UTC) it's impossible for me to download jdb files. It doesn't matter if I use a company PC via proxy or my private laptop with a...
View ArticleSlow backup speeds after 12.1.3
I need a solution In the last month we have seen a significant decrease in bandwidth following the SEP 12.1.3 upgrade. The problem did not exist in 12.1.2 and no policies have changed. I found that if...
View Article12.x Find unmanaged computers without NTP
I need a solution We don't use NTP, and we won't, ever(due to a long history of it causing major headaches). So unamanaged detectors will not work. So without NTP, how do I find unmanaged computers in...
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CSP Policy plus file is empty
I need a solution Hello everyone,I have been searching for a few weeks trying to track done the error that I am getting with CSP agents, which is "Policy plus file is empty" and not not been...
View ArticleSEP 12 RU4 - When I delete Object from SEPM, it stays in Database
I need a solution I have noticed when I delete an object from SEPM, i.e. Group, Policy, etc, it stays in the MS SQL Database. This is a problem because let us say I create test policy "ABC LiveUpdate...
View ArticleSEP 12 RU4 Client - Where is LiveUpdate? Cannot find it in Control Panel.
I need a solution We have SEP 12 RU4 Client but cannot find LiveUpdate in Control Panel. Where is LiveUpdate located? 1386790880
View ArticlePGP Command Line File Usage
I need a solution HiSorry this will be a bit long as I try to describe the problem in sufficient detail.We have installed PGP Command Line on a remote server. Our users access this server through a...
View ArticleAn unusual pattern
I need a solution We have had some machines that have SEP installed, we are mostly current, but there are a few stand outs. The stand outs manifest this way. 1. They will NOT upgrade past the version...
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Cannot determine the SEPM database schema
I need a solution I am running SEPM 12.1.4 on a Windows Server 2008 R2 machine. I had to do a disaster recovery and reinstall the SEPM. I followed the directions for preparing for disaster recovery. I...
View ArticleScan Duration
I need a solution Hi,I have a script that is pulling Scan Duration as one of the columns. I am assuming this is in seconds. How can I get it to print in HH.MM.SS format?Thanks in advance.
View ArticleVmware tools and scsp
I need a solution Hello, Can someone tell me how to confige scsp so that vmware tolls still run properly?Thank you very much 0
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