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Error during data collection: 'unable to build domain cache for domain...'

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I need a solution

During data collection in Control Compliance Suite (CCS) 11, following error is seen:unable to build domain cache for domain <domain name>. I go through the: http://www.symantec.com/business/support/index?pag...

this technote give solution that account should be member of domain admin, I follow all these instruction but still facing the same issue.

Kindly guide me

Regards

Ishaq


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