We will be upgrading from 5.2.8 to 5.2.9 and I was wondering what others experience was for the upgrade. It seems too easy looking at the steps I was provided. Here are the steps as I understand them:
Step 1 - run server.exe, enter the scspdba credentials (is this the only account needed?), click Finish to complete the upgrade.
Step 2 - run console.exe, confirm the upgrade, click Finish to complete the upgrade.
Step 3 - upgrade the agents.
Step 4 - push out new policies.
There is no mention of backing up anything such as databases, files or folders. We will be backing up our database just in case. But, are there any other critical items that need to be backed up prior to the upgrade? My coworker who is upgrading SEP is backing up a folder that holds the ssl certs and other items.
Thanks.