Greeting,
I have a customer today, bringing a dell laptop I don't remember the model, but when the computer try to boot, the screen turns white and a message on gray staging Loading Stage2 Geom Error...
What would be the steps for repair this issue.
Thank you,
Very Respecfully,
Natan Santos ☺
Dear All,
How to configure Watermark e-mail template to shown as a disclaimer in the bottom e-mail body. I tried to use customize the watermark with some HTML but the text still shown on the top e-mail body.
Thanks.
Hi;
Where can I find the above stencils.
Kindly
Wasfi
Hi;
I am after some detailed explanation of CachePulse, how it works and how it adds value to customers with Proxy SG or ASG devices.
Kindly
Wasfi
Hi,
Does proxxy support UDP traffic (Probably No) ?
What will happen if some application run on only UDP traffic and that application have ability to define proxy setting in it ?
HI Team,
We have deployed Symantec ATP:Endpoint version 2.3 in our environment, with SEPM version 14 RU1 MP1.
I have following questions:
1) Can we install SEP client on Mac OS systems?? will it work properly with SEPM?/
2) If we are able to install SEP client, will enabling ATP on Mac OS systems will work?? any cahllenges to communicate with Symantec ATP??
Quick response will be appreciated.
Hello!
Tell me please.
It is necessary to delete the client from the client computer, we delete with use of group policy, is removed, but then again the client appears. We try to delete by means of installation and removal of programs, is not removed.
Probably that is (SEPM) seen by the client it is deleted and again installs client.
We delete from the list of clients (in Clients tab SEPM), but in 10 minutes appears again
We use Symantec Endpoint Protection Manager 12.1.5
Moved the database on the SQL server.
This Notification will pop Up frequently, i dont want to see it again, please let me know what to do..
Thanks and Regards,
Shareeshail Dabade
Hi,
I am trying to install the SEPC after purchasing new one in windows server 2008. Once i dowload the package fromthe console and try to extract it throws me an error..
"Error-Unable to continue. An error report with no personally identifiable information is available to send to Symantec"
I am jsing server license..What to do? And i am trying to install in file shared server so i want to make sure the ports are open also...
Hi all,
I do admin for a lot of SEP 14 and SEPC environments. A common problem I see more times than not is an Auto-Protect or scheduled scan detection of an infected file that is already on the system, but just appears to be a file and not a running process. This is a non-brainer genrally if you find it in Downloads or found as an email attachment, but what I struggle with att imes is when you find it in the appdata/local/ path.
Appdata is a bit of a mystery sometimes. I know that apps will store things there, so for example if a web browser adds a component, it will have pieces there. But take this recent detection as an example, the detection info is (with some items removed):
So do I interpret this to mean that people with naughty intent have breached the computer, or is this normal to have malware detected in a place on the file system that the user clearly doesn't manually save a file to? I guess it comes down to understanding how Microsoft Windows utilizes the appdata folder - I admit I haven't researched this much. If I saw this malware in say, System32, I'd be very concerned. But appdata? Also any advice on how to cross-reference uniqueness ID's in this output with say, registry keys or something is appreicated. Like a "package named "oice.....". Needless to say Google found nothing on that full name.
Thanks all.
How do I define a user on DLP version 14 with no editing option (read-only)?
Since this was an emergency out of band release from Microsoft (12/19) it didn't make latest PMImport 7.3.242.
Any chance an emergency out of band PMImport will come out to cover this given the press it's gotten or is the next chance to get it not until Tuesday when many will be vacationing?
https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2018-8653
We're specifically waiting for KB4483187 for win7 clients.
We use CMS to image new machines. We have gotten in a few Dell laptops (like 5290) that don't have built in Ethernet and I use a USBC dongle to image them. I use the same procedure I use for any other desktop or laptop, get it to iPxe, pick image job, then it reboots to production where it should finish installing some software. Works great for regular desktops and laptops.
For clients without built in Ethernet with these dongles, I get duplicate records in CMS where there is a record in PXE and a record for when machine comes out of PXE. The problem is the job I chose in PXE deploys the image and reboots to production, but then the client never gets the rest of the job because it's a whole new record that has no history of the job running. The original job eventually fails because it thinks it never did reboot to production.
After talking to support, it seems like this is a known issue since NICs are used as primary identifier and in PXE it has 1 NIC (from USBC) and as soon as machine boots, it has a different "fingerprint" because it has USBC NIC + wireless NICs.
I know I could have 1 image job and then a post image task job, but that's a pain for techs, not to mention to then ask techs to delete the "bad" record.
Anyone have created workaround for the issue? I can't imagine managing a few hundred of these machines as is. As machines get smaller and dongles more popular, I'd hope Symantec has an answer for this coming soon.
Hello Folks,
I'm using SEP 14 in my environment and having lots of GUP servers Around 90), are there any tools that can help me to monitors all the GUPs are working fine and distributing content to the client.
Thanks in Advance!!
D.SAHA
I have recently received two sizes of Dell's Optiplex 7060; Small Form Factor and Micro Form Factor. I have a Windows 10 Ent. x64 Image from Build 1709 used. I uploaded all the required drivers for the 7060; by the way the hardware for these two sizes are identical. They use the same storage driver, RAID ON is the default and preferred setting we want to use. So far the Micro is working with raid on, but the small form factor blue screens before mini-setup with INACCESSBLE_BOOT_DEVICE. For troubleshooting I performed a manual install of WIndows 10, added the RAID ON (iastorav.inf) driver before partitioning so the sdd can be accessible. I did this on both form factors of the 7060 exactly the same storage drive with raid on and they worked as they should; so they both have the same storage hardware. But when it domes to deploy anywhere scanning and delivering the appropriate drivers, the micro form factor will work with raid on, but small form factor must be switched to ahci. Looking for a solution to why this is not working in a uniform manor since hardware is the same between the two.
Hello,
Do you know where we can find the SGOS 6.7.4.2 RN pdf because, probably a mistake, 6.7.1.1 pdf is currently linked :-)
Regards,
Vincent
We have a ProxySG-900 running SGOS 6.5.10.7. The unit is EOL and support contract have expired.
If I try to upgrade the unit to SGOS 6.5.10.14 will I have problems with the licenses?
The unit have a "SGOS 6 Proxy Edition" license that has status Perpetual (Expiration Date = None).
Too me it would seem that as we are still using SGOS 6.x the Licenses should not cause any problem.
The Licenses have been activated earlier and the hardware supports the new SGOS release.
Please advice.
I bought an SSL certificate to TLS enable our SMG, and it’s working fine. Now I’m wondering if it’s possible to use the same SSL certificate for web access to the Control Center or if I have to buy another one. Does anyone know?
Hello all,
I am facing this issue first time, tried with basic troubleshooting listed below. Having the error "application level wininet error 12152" (Within Connection status). Check on google, no ref found.
Ping SEPM manager-Ok
Change Sylink.
SEP client Disable-enable, re-installed.
Can any one help me out. I am new with Symantec, hence need support. :-)
Hi,
We have enrolled our domain to SEP Cloud about 6 months. Today we have noticed that total count of devices on prem and cloud are not in sync. I have tried to unenroll and enroll the domain again, but when I unenroll the domain the devices are not deleted from the portal. Any ideas?
Thank you.