Created SEP 12 install package, cannot install on Win 8, but can install on...
I need a solution Hello,If we install SEP 12 on Win 8 from the CD, then it works.But when we create SEP 12 install packages from the SEPM console, but they cannot install on Win 8. However, they can...
View ArticleSEP rolls back install
I need a solution I have a remote client that was not connecting to the sepm server. I removed the client and tried reinstalling but the silent installer was hanging and would not complete. I created...
View Article2712:invalid license
I need a solution Recently my company move the virtual server running the PGP command line software to a new location resulting in a new IP but retaining the same DNS name. When I try to decrypt...
View ArticleCCS v10.5.1 can't communication with MQE through Untrusted Domain
I need a solution Hello,I'm not sure what configuration changes I need to make but we have a few domains (untrusted). I am unable to contact the MQE on the one domain (DMZ). I have no issues with...
View ArticleSymantec Email Proxy deleted the following email message
I need a solution I know this is a topic that has been coverd on the forum's for an extended period of time. I wanted to share the issue that we are having. We have Symantec Endpoint Protection 11...
View ArticlePartial install of SEP
I need a solution Win 7 SP1 64 bit client. I double click the installer(12.1.1101.401) and it goes through the install procedure, but it only installs the help file. Under all programs I can see the...
View ArticleNeed Assistance "Java.io.FileNotFoundException"
I need a solution Hello!I truly appreciate any assistance to resolve this issue.I using SEPM 11.0.6 on Windows Server2003. I have about 40 computers that I manage. I'm having a very difficult time...
View ArticleSuddenly on multiple Systems: “File system auto protect is malfunctioning”
I need a solution Hello,I have a customer with 2000+ SEP 12.1 RU1 MP1 (12.1.1101.401) clients.Last Friday this error appears on +/- 280 systems: "File System Auto-Protect is not functioning correctly....
View Articleliveupdate error
I need a solution What's the cause for below error?Full log please refer to attachmentSEP version:12.1.20152015OS:Win Server 2003 x86Processing updates... Encountered an error while decompressing file...
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How to remove Torjan.gen ?
I need a solution Hello : I Have this Torjan.gen virus and i cant remove it what ever i do , it just keep appearing again and again and the only action is taken is " log only "i also i tried power...
View ArticleHelp. Never seen this before
I need a solution Hi, I am running pgp 6.5.8 on hp-ux 11iI gave a vendor my public key, they sent me a file encrypted with my key, but when I try to decrypt the file, I get this:...
View ArticleSpam issues with Messaging Gateway 10
I need a solution My organization has recently switched from GFI Mail Essentials to SMG 10.0.1. While we initially had great results, a few problems have surfaced. We needed to disable rDNS checking...
View ArticleSMG command line for DNS change?
I need a solution Is there any? I have search Symantec KB but didn't manage to found any command... Thanks!
View ArticleIssue on Running SYLINKREPLACER
I need a solution hi guys i have a windows XP machine and it has SEP 11.0.6 client installed on it. yesterday i checked and found that the green dot was gone and the server was showing offline. so i...
View ArticleOut-of-date AV definition in SEPM but all clients receiving latest AV definition
I need a solution Seems there is a reporting issue with SEPM.All clients are reported as having out-of-date AV definitions in SEPM. After checking multiple machines, all of them had received the...
View ArticleQuery on Reports
I need a solution HI Team,We have one SEPM (11.0.6200) in India managing 16K clients and one SEPM (12.1) in Singapore managing around 500 clients and there is no replication between both server.Now...
View ArticleIPS without AV
I need a solution Hello, I'm looking at a client package for ultra light computer and I only need to have IPS and Device Control.No probleme for Device Control but IPS needs Antivirus component. I...
View ArticleStop SEP remotely
I need a solution Hello, I'm trying to stop SEP remotely on Win7 computers. Tamper protection is running and a password is needed to stop services via smc.exeNo way by Services.msc as all is greyed....
View ArticleSEP gone crazy with EICAR file
I need a solution I pasted the EICAR string onto a text file and the very instant I save, the text file disappears, and I'm flooded with SEP notification dialogs. I was unable to close it as the...
View ArticleCan the registry show what SEP components are installed?
I need a solution Is there any way of finding out what SEP components are installed using the registry?I'm scripting a new installer which will be going out to approx 10,000 servers globally and I...
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