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Trying to enter a licence key for PGP desktop and getting a dump.... ntdll.dll

I need a solution I have 10.3 installed in windows 8. All was perfect with the trial key. I bought the key and got my e-mail. Now I'm going to  the desktop, select license, change license  and enter...

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Where Can I get PGP Universal Server and Deskotp Presentation?

I need a solution Hey guys, a local symantec representative here in our country that I can found one on the symantec partnernet, but I cant find it and the problem is I need it asap because we'll be...

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XML Export to specified directory as Smart Response?

I need a solution Hi all,I'm currently using DLP 11.5.I'm trying to export incident data as XML to a given directory or path as a Smart Response, but am not sure where to begin or if this is...

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LU Policy Question

I need a solution We have an LU policy defined which stipulates that clients will use explicit GUP's. Additionally, the option to use the Management Server is selected.My problem is that any client...

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Same CCS Standard, same data collection, different results

I need a solution Does anyone experience different results runnning the same CCS standard based from same data collection and having completely diffrent results?Looks like some time evaluation process...

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NAVENG.SYS is causing BSOD in SEP12.1.2 installations

I need a solution Anyone came across a situation where by SEP 12.1.2 client bluescreens during installation and the Dump file point s to NAVENG.SYS as a cause? Dump file results are below. I have...

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A couple of clients have a picture with a red circle with an x in it and a...

I need a solution What does this mean? The definitions are up to date, the only thing I see is that the Sonar definitions are about 11 days old.If this is what is causing it, how do I get the Sonar to...

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DLP and Credit Card Data

I need a solution I currently monitor CC information through email prevent in DLP. What do you do when you see a user emailing personal credit card information that is not related to the business....

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If a client is already on a current version, will the Auto upgrade option...

I need a solution I use SCCM and during the imaging of new computers a SEP client gets installed.  If an autoupgrade policy gets applied to an ou that has some computers with uptodate clients,  will...

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Need some help confirming something...

I need a solution Can I get a couple users of either the "Snare for Windows Event Collector" or the "Microsoft Vista and Microsoft Windows Server 2008 Event Collector" to confirm something for me?...

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Drive 1 disk encryption failure

I need a solution We have multiple laptops of identical configuration operating on WIN-7 32 bit.  These are Dell mfg with two hard drives used primarily as standalone systems controlling various test...

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SSIM collectors for Sonicwall and SEPM.

I need a solution Hi,Can any body tell me, from where I can download the collectors for Sonicwall and symantec endpoint protection and how to use them.Any helping documents or links (SSIM Videos) etc. 

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LUA server can't download package Client - Virus Definitions

I need a solution  Hi all,I installed and configured LUA 2.3.1 successfully. The schedule download and distributition virus definitons is OKSince 14 Jan 2013, it always download "client - virus...

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How to allow applications to access internet, SEP Ver12.?

I need a solution Good morning.I have SEP Ver.12.1.1101.I have a few applications on my PC that are not able to access the internet. When I run them I do not get them popup window from SEP that...

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DLP HA

I need a solution Hi Guys,I need to know if there is any other way of having DLP Enforce HA other than using Veritas cluster?   8224121 1358611946

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Duplicate virscanXX.dat files on Windows 7. Can duplicates be deleted?

I need a solution We have over 500 Windows 7 laptops/desktops (64 bit) with SEP 12.1.1101.401. When looking for files to clean up I see duplicate file names I see the virscan7.dat, located in...

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Validity of Nortons Scans

I do not need a solution (just sharing information) I have Norton through Concast. I have on NUMEROUS occasions received a 8504,104 Error message. Power eraser has been ran with minimal sucess. I have...

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pgp WDE installation

I need a solution hi there, when i want to install the pgp wde installtion,this installer window pop up,  you must restart your system for the configuration changes made to PGP Desktop to take effect....

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Symantec Epm 11.0.2000 : adding the additional site problem

I need a solution Dear All,I am using the Symantec Endpoing Protection manager 11.0.2000 , and i want to move the server to another server with diffent IP  Diffrent name , i get the one of the artical...

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cleared MBR of PGP encrypted Windows 7 (64bit) - How to get back the data

I need a solution Hi,I had Windows 7 boot problems on my PGP encrypted Windows 7 (64bit). In a Windows Recovery session I cleared the MBR, not knowning that I will lose access to my harddisk, as PGP...

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