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Outdated Virus Definitions

I need a solution Trying to trouble shoot an issue I am having with the client virus definitions not updating. SEP is running on a Windows 2008 Standard Server. The Windows Firewall is disabled and I...

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Post SEP 12.1 client install on Win XP SP3, display is artifacting

I need a solution I am in the process of upgrading my clients to 12.1 RU1 MP1. I have several users complaining about the video artifacting after SEP is upgraded to 12.1. This is most evident in Lotus...

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Where to download 64bit SEP 12.1 trial?

I need a solution I'm trying to download a SEP 12.1 unmanaged client trial for our server which is 64 bit. I registered and found a download, which wouldn't install because it said it was incompatible...

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How can I get around the minimum free space for virus definition updates?

I need a solution Let me start by saying, today’s date is 10/17/12 because when you read the problem you will think this must be from 15 years ago.   We have 22 servers with less than 1500 MB and 35...

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HP 8470p Elitebook - Boot Loop after drive encryption

I need a solution I just ordered and imaged new 8470p Elitebook HP laptops. After WDE the passphrase screen starts to load then fades out and the laptop reboots.  This occurs on all of the laptops of...

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IT Analytics for SEP

I need a solution I need some reporting for SEP and am thinking of standing up IT Analytics. The user guide is kind of unclear as the requirements. Does IT Analytics need to sit on top of Symantec...

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SHOW / HIDE ENDPOINT SCAN PROGRESS WINDOW

I need a solution Does anyone know of a way to hide the scan progress window (not manually minimizing it) for automated scans in Endpoint Protection (Anti-virus). Previous forum Q&A from 2008 no...

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CAnnot Open SEPM

I need a solution Hello - for the past few days i have not been able to open my SEPM.  Im running ver 12 with a SQL database.  The services keep stopping.    I log on to the server - try to open the...

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Best Practice for Configuring App Control Policy in Symantec Mobile Security 7.2

I do not need a solution (just sharing information) This is the first in a series of illustrated  "Best Practice" articles that will help companies to make the best use of their Symantec Mobile...

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Installation of SEP 12.1 to a client witout removing installed AV (mcafee)

I need a solution Hi,    I need your suggestion. I installed SEP to the client via push installation. The client has a Mcafee 8.7i. The installation packages was successfully sent but theres no...

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sesmanager is not starting (SSIM)

I need a solution Hi people.   I have this problem the service sesmanager is not starting.   When starting the service that status ok. But, after seconds this status down...

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AD Integration with 4.7.4 patch 11

I need a solution i see in the notes that there is enhanced AD integration with patch 11.  has anyone found the documentation regarding utilizing these enhancements yet? Specifically regarding the...

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Blocking outbound mail not my domain(s)

I need a solution We have multiple  TLDs sending outbound mail to the internet.  We have some developers that don't understand mail / SPF / DKIM / DMARC and send mail as user@someother.domain.com...

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Outlook Redirect: Determining Sender

I need a solution Microsoft Outlook provides the ability to create a response rule to ReDirect an email you receive to another inbox. This works similar to AutoForward except that the Original Sender,...

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In SEP 12.1 client computer,there is no LiveUpdate 3.3 in Programs and Features

I need a solution Dear Support We are using SEPM and SEP  12.1.1000.157 RU1. We can find LiveUpdate 3.3 in Programs and Features on SEPM server, but there is no such program in client computer with...

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SEE vs PGP and AES-Ni

I need a solution A few questions: Symantec bought PGP. Is PGP going to replace SEE or is it just going to run in parallel with SEE? Does SEE support AES-Ni with the latest version? What about PGP?

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SEP Client can't update after upgrade to SEP 12.1

I need a solution Hi guy, A few days ago, I upgrade the SEPM version 11 to 12. after this I upgrade some SEP client version 11 to 12. My Problem is : 1. I can't export package client from SEPM...

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SCAN Popup Showing

I need a solution HI, Every time when some user start System Scan popup Showing. Check attached reference Scan.JPG

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MDM 7.2 Hard Disk Space Requirement

I need a solution Hi guys, I would like to know what are the system requirements for MDM 7.2? How much hard disk space does it require? From this link here it says approximately 10 GB for large scale...

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ADC Mass Storage Dilemma's

I need a solution     We currently run a ADC (specifically Application Control) policy to stop read and write to USB Mass Storage as filtered Device ID USBSTOR*. I have found that with more and more...

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