PGP WDE 10.2.1 MP4 (4961) not showing drives on Lion, Mt. Lion
I need a solution We have two MacBook Pro - not retina - where the PGP version above is not showing an attached USB backup drive (Lion) or the boot drive (Mtn. Lion) as drives to encrypt. Support said...
View ArticleDisabled clients in SEPM
I need a solution I recently had to reload my SEPM box which manages my client and mobile machines. This was due to an inability in the server to update/download recent Windows definitions. After...
View ArticleSEP Home Use for Employees
I need a solution An end user recently approached me stating that in the past something like this was offered, being new to the company I was unaware of previous plan/support that was...
View ArticleSEP 12 RU2 unmanaged Mac client LiveUpdate schedule
I need a solution Appologies if this topic has been covered already, but I didn't see it in a quick look through recent activity. I'm looking at the unmanaged Mac client included in SEP 12 RU2 and...
View ArticleCommunication Failure
I need a solution Hi,in mnay of our servers in symantec logs we found that cannot assign a client authentication token , there is general communication failure logs..what is that error log...
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Clients 11 wont upgrade to 12.1 automatic
I need a solution I make a upgrade from Endpoint Protection 11 to Endpoint Protection 12.1 on my servers. After do that we set the install package on the grupos with the new client package 12.1 but...
View Articleslipstream newer virus definitions in SEP for Mac 12.1.2 installers?
I need a solution Has anyone figured out how to slipstream newer virus definitions into the SEP for Mac client installs for SEP 12.1RU2?I'm looking for an updated version of this doc:...
View ArticleiMac fusion drive support
I need a solution Does PGP Desktop 10.2.1 MP4 or MP5 support iMac fusion drives? This article makes me think that PGP doesn't work with fusion drives - FEATURE REQUEST: PGP Whole Disk Encryption...
View ArticleDLP Endpoint for preventing data transfer via SD Card off the network
I need a solution I'm using DLP 11.1 Endpoint prevent. I would like to know if DLP can prevent data transfer via SD card while the laptop is off the network. And what exactly are the configurations...
View Articlesep no inicia en safe mode
I need a solution Hola estimados recurro a ustedes para pedirles ayuda, porque SEP no inicia servicios en modo a prueba de errores? que puedo hacer para hacerlo funcionar en este modo? gracias...
View ArticleTraffic blocked from other machines on network
I need a solution I received a pop-up message yesterday that SEP is blocking traffic from my kernel. I looked at my logs, and the Network Threat Protection log shows SEP is blocking traffic from a...
View ArticleSEP 12.1 MP2
I need a solution I upgraded my SEPM server from 11.0.7 to SEP 12.1.2 (MP2) this morning. It worked fine. Now I'm trying to upgrade my clients using the Install packages tab. I added the 32-bit and...
View ArticleSEP notification risk alert reports are empty
I need a solution Server 2008 R2, SEP 12.1.671.4971 on about 455 workstations and 100 servers. I am getting the report but there is no content listed knowing that there have / had risks. I noticed...
View ArticleccSvcHost does not respond after shutting down computer
I need a solution Hello, I have Norton Internet Security installed. While shutting down the computer I got a message that ccSvcHost doesn't respond.The longer I stay connected to the Internet the...
View ArticleStuck on "Enter Symantec Disk Encryption passphrase" screen
I need a solution I attempted to encryption an external USB flash drive.I chose to encryption with my private. After entering my passphrase, I was presented with a screen that reads: "Please enter...
View ArticleMoving clients from one group to another
I need a solution In SEP 11 when moving clients from one group to another, the client groups pop up would be in a collapsed form and was easy to move through to find the correct group to drop a client...
View ArticleStill Infected files on removable devices
I need a solution My SEPM has clients that show "Still Infected" files on removable media, whether it be a CD or thumb drive. Even when the device is removed, it does not clear. The only solution...
View ArticlePGP Universal Server Patch
I need a solution So we have PGP Universal Server 3.1.0 and we needed to put the 3.2.1 patch on to fix the BSODs were were getting on Windows 7 machines at boot.On the test laptop I've setup, it's a...
View ArticlePGP Universal Server Hostname change
I need a solution We use to have an old domain, lets say called "Domain1.local"We've moved to a new domain called "Domain2.work.local"The PGP Server was setup on the old domain. Is it safe to change...
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