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Symantec Endpoint Protection users not getting new feature set

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I need a solution

We have recently upgraded to SEP 12.1 from 11.x

We are changing some of the features that we want installed for various reasons the main one is to just get some consistency accross the board. I have "Maintain Existing Client Features when updating" unchecked yet the clients are  not getting the new feature set even though they get the upgrade to 12.x. Why isn't this functioning?


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