I was using PGP Desktop 10.2.1 Build 4773. I had to decrypt a large set of files that took nearly two weeks. After decryption, everytime I open Firefox or Chrome, PGP Netshare tries to unlock the profiles, even these folders are not included in PGP Netshare.
I, then, updated PGP Desktop to 10.2.1 Build 5033. Same thing continues with this version also.
The log from the PGP Desktop is as follows:
12:28:28 NetShare Error PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Local State]: unable to decrypt, no key (-11477)
12:28:28 NetShare Info PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Local State]
12:28:28 NetShare Error PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Default\Preferences]: unable to decrypt, no key (-11477)
12:28:28 NetShare Info PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Default\Preferences]
12:28:28 NetShare Error PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Default\Managed Mode Settings]: unable to decrypt, no key (-11477)
12:28:28 NetShare Info PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Default\Managed Mode Settings]
12:28:29 NetShare Error PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Default\TransportSecurity]: unable to decrypt, no key (-11477)
12:28:29 NetShare Info PGP NetShare denied access to [C:\Users\AAAAAAAAA\AppData\Local\Google\Chrome\User Data\Default\TransportSecurity]
12:28:37 NetShare Error PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll]: unable to decrypt, no key (-11477)
12:28:37 NetShare Info PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll]
12:28:37 NetShare Warning PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll] because it has to be skipped
12:28:37 NetShare Warning PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll] because it has to be skipped
12:28:38 NetShare Warning PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll] because it has to be skipped
12:28:38 NetShare Warning PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll] because it has to be skipped
12:28:38 NetShare Warning PGP NetShare denied access to [C:\Program Files\Google\Update\1.3.21.129\npGoogleUpdate3.dll] because it has to be skipped
First, it was just annoying. Everytime I opened Firefox or Chrome, PGP Netshare pops up and says it cannot unlock the profiles. Then I realize that since they cannot be unlocked, the profiles cannot be changed. So bookmarks, history etc cannot be updated.
I did not include the folder of the profiles to PGP Netshare. Why does it try to unlock the folder? Why does it try to lock it in the first place? I need a solution for this.
In the PGP Universal Server settings, "creating self decrypting archive" is checked.