We currently use SEP SBE cloud.
We had a node in a high availability cluster fail. Opened a case with Microsoft and was told it was a specific outdated SEP driver. Opened a ticket with SEP support requesting updates and was told that the fix is only available with an EE license, which translates to more money and machines that would require this fix. Comments below are from SEP support tech.
I really dont want to have to implement a hybrid of EE and SBE just to keep my servers from crashing.
I get that they cannot roll out updates quickly to the cloud, but feel that I should be able to get a fix via an unmanaged client. Especially given the fact that they have identified and resolved the issue.
Im fairly new to this product. Is there any other way to get current updates via SEP SBE licenses?
SEP response:
The outdated driver problem for SRTSP64.sys has been fixed in 12.1.6.
The problem is that in SEP.cloud for servers, the SEP client is 12.1.4.
There is a small business unmanaged client version of 12.1.5 but this will have the same problem as the older one.
The only way out is to put an enterprise SEP client on this server.