PGP SSO not synchronize

Hi Guys,

I have Windows 10 with Symantec Encryption Desktop 10.3.2 MP10. I use CTRL+ALT+DEL for change password but not synchronize. I found that could be for permissions in PGPWDE01  file in c:\

This file in my system is not. I have enable View -> Hidden items.

Is this normal in windows 10..? If normal, what else can i check..?

NOTE: The disk appears as Disk 0 and Network Provider Order is fine.

Thanks,

Andrés