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Management Agent Is Not Checking In

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I need a solution

We just deployed Symantec Endpoint Encryption 11 and the management agents cannot check in.

Set debug level to 5 and this is on the communication logs:

[10/28/15 17:14:50][ERROR][1304][0x5A8][EAFRCliADSIComm][SYSTEM][SubmitReport failed with error - WebService Rejected the connection - returned False][EAFRCliADSIComm.cpp:1423] 

[10/28/15 17:37:40][ERROR][1304][0x5A8][EAFRCliADSIComm][SYSTEM][SubmitReport failed with error - WebService Rejected the connection - returned False][EAFRCliADSIComm.cpp:1423] 

Does anyone have ny  more information on this?

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