I need a solution
Hello all. This is a strange behavior which I am facing for one of my production SWG's. There scenerio is as followed:
SWG ( proxy mode ) is deployed in a virtual envoirement supporting about 200 clients. From the past few months I am facing the following strange problem
- During random time of days there is a downtime faced on clients " meaning clients can't access the internet '' for some random amount of time ( 10-15 minutes) then suddenly after some times things get back to normal. This problem happens during multiple times within a day.
- During the outage on the virtual appliance I can access the Threat Center. Can ping various sites through Both the LAN and MAN interfaces. I can ping my DNS server. Both LAN and WAN default gateways. Meaning the communication from the SWG to the internet is working fine and smooth
- On the affected client I can ping to my inline interface and management interface fine. But I cannot browse internet. Even I cannot access my inline interface in the web browser
- After 10-15 minutes this issue is resloved itself and start to work normally but again after some time the same issue happens.
Could anyone please tell me why is this happening as this is a critical issue. Waiting for your kind replies.
Regards,