Hi All,
We have two SMG gateways; one for inbound and other for outbound mail delivery. Both are running software version 9.5.3-3.
The problem is that we have a lot of outbound mails in the Spam Quarantine. When I try to release them, I get the error "Cannot release the message. It has either been released or was unable to contact the SMTP host."
When I run the command nslookup -querytype=mx <mydomain> i get a public IP.
I have set the Control Center's SMTP Host setting to 'Use existing non-local relay settings'. Under the Host Configuration, for Outbound Non-Local Mail Delivery I have selected Use MX Lookup for non-local domain mail.
I have read the KB article TECH89134, but could not really figure out how to go about it. I tried the solution 3 but did not work and was still getting the error when trying to release mails.
Could some one please help me with this. Thank you.
Regards,
Faiz