I need a solution
OS: Windows 7 Pro, SP1
Product: Symantec Encryption Desktop, Version 10.3.1
The only AV product I have running is Microsoft Security Essentials.
My problem:
I am able to MOUNT .pgd virtual disks as drive letters; however I am unable to UNMOUNT them.
When attempting to unmount (via Explorer, or via the SED tool) I get the same error:
PGP Disk Unmount failed because: "NT driver File request operation failed."
I have closed every application, and even LOGGED off and back on, but the virtual disk is still present. I can only unmount by restarting windows or by physically disconnecting the drive holding the .pgd image. (Note: Disabling the AV on-demand process does not resolve this issue).
Any suggestions?