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pre-sales question: why were these not detected by SEP?

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I need a solution

We're running a trial and before I ran malwarebytes I ran a full scan with the latest updates with Symantec Endpoint Protection 2013 ".cloud".

It left this behind, which Malwarebytes (free edition) cleaned up.  Why did this happen?

1-KAREN3 - Remote Control 962013 42715 PM.jpg.


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