I need a solution
I am running Outlook 2013 on Win 7 along with Symantec Encryption Desktop 10.3.0 MP3 (Build 9307). I am able to send PGP encrypted emails via Outlook/Exchange perfectly. A notification box displays when I highlight an encrypted email in my inbox, but the content is not decrypted. I can drag the message to the PGP Viewer and the email is decrypted successfully.
17:39:58 Email Debug Messaging service enabled for XXXXX-XXXXX-XXXXX-XXXXX-XXXXX@XXXXX.com
17:39:58 Email Debug Current processing flags are 0xFFFF
17:39:58 Email Debug >> OCEnsurePrivateKey
17:39:58 Email Debug Private key sought apart from any MIME msg for XXXXX XXXXX <XXXXX.XXXXX@XXXXX.com>
17:39:58 Email Info Uninitialized PGP key parameters; key setup aborted
17:39:58 Email Debug << OCEnsurePrivateKey, err: improper initialization (-11977)
17:39:58 Email Debug Plugin: sending response body, 34 bytes
17:39:58 Email Debug Plugin: sent body, header err = 0
17:39:58 Email Debug Received testconnection request
17:39:58 Email Debug Received testconnection request
17:39:58 Email Debug MAPI Proxy: PGPOvidClientSetServerInfo returned Status(OvidClientStatus_Enrolled) with error (0), Processing flags(kPGPOvidClientProcessingFlag_Sign kPGPOvidClientProcessingFlag_Encrypt kPGPOvidClientProcessingFlag_Verify kPGPOvidClientProcessingFlag_Decrypt kPGPOvidClientProcessingFlag_ExtractCookie )
17:39:58 Email Debug Received getdecryptionkeys request
17:39:58 Email Debug PlugIn: getdecryptionkeys event
17:39:58 Email Debug >> PGPocTrayCopyMyKeys
17:39:58 Email Debug << PGPocTrayCopyMyKeys
17:39:58 Email Debug Plugin: about to export keys
17:39:58 Email Debug Plugin: allocating hold buffer
17:39:58 Email Debug Plugin: finished get decryption keys w/ err 0, body bytes 5079
17:39:58 Email Debug Plugin: sending response body, 5079 bytes
17:39:58 Email Debug Plugin: sent body, header err = 0
17:39:58 Email Info Decrypting AES256-encrypted message with key 'XXXXX XXXXXX <XXXXXX.XXXXXX@XXXXXX.com>' (0xD18192CB:0x7A84D805)
17:39:58 Email Debug Received newinnotification request
17:39:58 Email Debug Plugin: sending response body, 4 bytes
17:39:58 Email Debug Plugin: sent body, header err = 0
17:39:58 Email Info Decrypting AES256-encrypted message with key 'XXXXXX XXXXXX <XXXXXX.XXXXXX@XXXXXX.com>' (0xD18192CB:0x7A84D805)
17:39:58 Email Debug Received getprocessingoptions request
17:39:58 Email Debug PlugIn: getprocessingoptions event
17:39:58 Email Debug Plugin: sending response body, 8 bytes
17:39:58 Email Debug Plugin: sent body, header err = 0
17:39:58 Email Debug Received updateinnotification request
17:41:30 Email Verbose Connection accepted
17:41:30 Email Debug Queueing socket 0x96C for worker
17:41:30 Email Debug SListenThread started ephemeral worker thread; count = 1
17:41:30 Email Debug Socket 0x96C dequeued by worker
17:41:30 Email Debug Received OIPCINIT
17:41:30 Email Debug >> PGPocInitIndirectSession
17:41:30 Email Debug Session-type: LSP
17:41:30 Email Debug Email port redirection enabled
17:41:30 Email Debug << PGPocInitIndirectSession
17:41:30 Email Debug PGPocInitIndirectSession succeeded
17:41:30 Email Debug Sending OIPCINITRESP
17:41:30 Email Debug Closed client socket: 0x96C
17:41:30 Email Debug Ephemeral worker thread exiting; count = 0