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Cannot reach management console after post installation web config

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I need a solution

Installing PGP in a customer's test environment and experiencing some strange behavior. After the post-installation web configuration, the server goes down the first time as expected, after configuring networking. After the license / mail proxy portion, the server goes down again and notification screen comes up that says you need wait about 120 seconds for the server to return. It then transfers to another screen that states that the server is still coming up and the page will refresh every 10 seconds. It never recovers from this point and is stuck at this notification. We've tried reinstalling a few times now and have waited up to 20+ minutes for the management console to come up. We've tried rebooting the machine as well.

Some other info:

  • PGP 3.3.0 MP3
  • Running on VMware ESXi 5.0
  • Meets system reqs - 2 cores, 16 GB RAM, 50 GB disk
  • After post installation, system is on and pingable but stuck on "rebooting" web screen

Anyone have any insight on this?

Thanks in advance!

TFW_PGP_Capture.JPG


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