Since more than 3 weeks or so I can't open the SEP client version 12.1.2015.2015 running on my SBS2011 server.
Selecting right mouse button on the SEP client icon in the right bottom tray, selecting "Open Symantec Endpoint Protection" gives me a popup: Symantec Endpoint Protection cannot open because some Symantec services are stopped. Restart the Symantec services, and then open Symantec Endpoint Protection.
I tried to restart (under all tasks) the service named "Symantec Endpoint Protection" but this is not possible because this option is greyed out. It even states that this already running.
On this SBS2011 also the SEP manager (version 12.1.3001.165) is running (without noticable issues) and as a desperate attempt I tried to push the 1.21.3001.165 client version to the local machine without succes (does not appear). After the deployment of the package, the SBS2011 server asked me to allow displaying the message "Symantec Endpoint Protection had detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation". However I have rebooted the server serval times without any change in this message/action.
By the way, my remote connection to the SBS2011 is disconnected after a few minutes, have seen this more than once, during reading of a message that SEPM to displayed on my remote screen.
Is anybody familiair with this error message and possible the cure for it? Should this work with the 12.1.2015 version or do I have to update? And if so, how do I do that because that seems to fail?