Hello
We have an issue with DLP custom plugin library. We have developped a custom plugin script in python which works well in 99% of our
DLP incident. But when there is lot of recipients or lot of attachment in email message We have following error message :
Aug 5, 2013 5:54:58 AM (SEVERE) Thread: 128 [com.vontu.lookup.script.ExecLauncher.launch] Failed to execute script.
com.vontu.lookup.script.ScriptLookupException: Cannot run program ""..\Python\python.exe"": CreateProcess error=206, The filename or extension is too long
at com.vontu.lookup.script.ExecCommand.execute(ExecCommand.java:82)
at com.vontu.lookup.script.ExecLauncher.launch(ExecLauncher.java:114)
at com.vontu.lookup.script.ScriptLookup.invokeScript(ScriptLookup.java:94)
at com.vontu.lookup.script.ScriptLookup.lookupAttributeValues(ScriptLookup.java:49)
at com.vontu.enforce.workflow.attributes.CustomAttributeLookup$1.call(CustomAttributeLookup.java:401)
at edu.oswego.cs.dl.util.concurrent.FutureResult$1.run(FutureResult.java:75)
at com.vontu.util.concurrent.TimedCallablePool$Worker.run(TimedCallablePool.java:392)
It really looks like an issue with com.vontu.lookup.script.ExecLauncher.launch method. i did the test with a simple python script which does nothing except a "Hello=world" in order to test if my python script was faulty, but i have same error message.
I cannot manage this issue in my own script as it is never called by the java method, and support team said they dont support custom script
(which i can understand but here it is not an issue with custom script but with DLP code which called custom script).
Does any one of you already had this issue and found a solution or a workaround ?
regards.
PS we are using DLP v11.6.2