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SyLink utilty is failing to repalce SyLink files on client machines

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I need a solution

Hi,

Our "Domain controller/Endpoint Management" server failed the other day and I had to rebuild it.

I re-installed Endpoint Protection, (v12.1.671.4971), and tried to deploy the SyLink files to all my clients, using the SyLinkreplacer utility, ( v21.1). Not a single machine got updated.

I tried re-deploying the client software but, even though all the clients were deployed successfully, none of them could talk to the management server.

I traced this back to the permissions on the SyLink files under c:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Config

I can't change the permissions manually and I can't take ownership of the files.

The only option at this time is to uninstall the client and then deploy them again.

This would be very disruptive and I am hoping somebody has an alternative for me.

Thanks in advance


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