SMSMSERoutingagent logs

Hello all

We have a cline who is running on Microsoft Small Business server 2011 with Exchange 2010.On the same server SMSMSE 6.5.8 is installed.

Once user is having difficulties in receiving a particular email and Exchange message tracking shows that message was received but failed to get delivered because it was rejected/blocked by SMSMSERouting agent.

This message is not appearing under the quarantine folder in SMSMSE.

How Can I find out,

1. Why SMSMSERoutingagent rejected/blocked this message?

2. The log file location for SMSMSERouting agent?

Thanks

Dhanushka