I need a solution
Hi Everyone. I bought the SAV for NAS version 5 last year, but never install the product and has lost the license. This license has already expired. I bought a renewal license for version 7 this May, and has install the Symantec Protection Engine (SPE) for NAS last week. During my installation of Version 7, after I install the renewal license, every options and features were blocked. After checking with a Symantec engineer, this is because of the absence of the activation license. To activate it, I have no choice but to install a trial license that I have, then the renewal licese and finally, the product is "activated". I notice this in my License details AV Scanning - August 2013 AV Content - Expires May 2015 URL Filtering - August 2013 URL Content - Expires May 2015 Does this mean that after August this year, my product will be useless, since AV scanning will be disabled? Also, how can I get a product activation license? The Symantec helpdesk, reseller and even the distributor that attends to me keep sending me my renewal license, which I already have countless copies of it.