I need a solution
Since upgrading from SEP 12.1 to SEP 12.1.2 our third party backup software solution is unable to perform a complete backup because some of the SEP files are in use.
I am considering excluding these files from the backup job to ensure the backup is complete, however before I do this I would like confirmation from Symantec that this is safe to do and these files do not need to be included in the backup job.
<SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\SRTSP\SrtspSet.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\SRTSP\SrtspSet.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Lue\LueDyn.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Lue\LueDyn.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\FeatureState\{8131B5DF-5997-4523-81A2-C1B2488A1964}>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\symresolver.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\ProfileManagement.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\ProfileManagement.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\LueRegSettings.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\EimLoaderData.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\content.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\Config\Connections.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\_lck\_SNDPluginG>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\_lck\_RDRPluginG>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\Volatile.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\Volatile.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\ccSettings_12.1.2100.2093.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\ccSettings_12.1.2100.2093.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\b277d6d6-0c48-48a1-a431-3f78bff99624.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\a73124b8-df3b-4510-8af2-89c4b3a9fb6a.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\9bbaf52a-86f9-48f0-9f25-95e68b2491ff.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\9bbaf52a-86f9-48f0-9f25-95e68b2491ff.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\80101704-a8b9-49f4-83c6-669032c55b8c.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\6a4414f5-9087-4147-a956-a74c78949194.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccSetMgr\57b792fd-07d3-4b09-ab49-bb6ed2f2b5f3.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccJobMgr\JobMgr.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccJobMgr\JobMgr.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccGLog\ccGenericLog.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccGLog\ccGenericLog.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccGEvt\Global\LM2.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\ccGEvt\Global\LM2.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\SBSDKGbl.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\SBSDKGbl.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\SBSDKEng.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\CmnClnt\SBSDKEng.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\BASH\SPSettg.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\BASH\SPSettg.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\BASH\ShdSettg.dat.log>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Data\BASH\ShdSettg.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{FC1DE9A6-0007-4f4a-9CDB-BB89A857F51D}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{E8827B4A-BEEF-4dea-8C93-07B32A63D1C5}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{E8827B4A-4F58-4dea-8C93-07B32A63D1C5}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{E4A1F471-FE50-441E-AF75-B246B653CCB8}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{D6AEBC07-D833-485f-9723-6C908D37F806}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{A8BA6A8E-8DB4-4575-8C7B-13CAF85B70AB}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{810D5A61-BEEF-49c2-BD75-177F0647D2BA}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{810D5A61-809F-49c2-BD75-177F0647D2BA}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{73D8F7DB-5990-4EDF-945E-53047F1A8230}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{2F090208-20DC-42f0-BBD8-B68B472F7215}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{263395A0-D3D8-4be4-80B5-202C94EF4AA0}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{263395A0-BEEF-4be4-80B5-202C94EF4AA0}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\LUReg\{07B590B3-9282-482f-BBAA-6D515D385869}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\{57CD7B31-861B-46be-8EBD-AED7EDF28F76}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\{50B092DE-40D5-4724-971B-D3D90E9EE987}.dat>. RC=32, The process cannot access the file because it is being used by another process. <SERVER> Failed to open file <C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\Bin\service.dat>. RC=32, The process cannot access the file because it is being used by another process.