Virus Definitions Not Working in SMSMSE

Hi All,

My customer is having an issue with virus definition updates in SMSMSE 6.5.7.297 that it does not automatically update. If I go to Run -> LUALL.exe it will get the updates and download them. Even running the update manually via the console will not work (it will stop immediately).

I'm attaching a screenshot and an LU log file. Please help!

Thanks in advance.

- Moh