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password lost after trying to change it

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I need a solution

Hi there,

3 days ago i was forced to change my user-password on my windows XP (with SP3) machine, which has PGP WDE 9.10.0 (Build 605) installed.
I tried to use a password, which i already used on another machine (without pgp installed) successfully.
This password contains the "@" sign. PGP did not accept this character as a part of the password.

So i left the "PGP change password screen" and started to search in internet if this was a common problem on the second machine.
A couple of seconds later, the pgp encrpyted machine continued to startup windows - but i did not press any key.

I was a little bit surprised, but since i did not find any solution about my problem, i started to work on that machine.
After i finished my work i did a shut down.
Today i tried to start my machine again, but i fail to logon at the grey PGP WDE logon screen.
Neither the old one nor the new one password works.
What can i do to access my data again ?

Please assist. Thanks in advance for your help.


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