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bv-control for exchange configuration-troubleshooting

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I need a solution

Hi

I have an RMS 10.5.1 installation with bv-controls for Windows, SQL, Unix and Oracle. I then installed bv-Control for Exchange using the installation from the media cach on the server using outlook 2010 with Exchange 2007.

I configured the bv-Contol succesfully (at least it seems to) but some queries gives me errors. For example when i run queries for mailboxes i'm getting connection errors with the exchange and in some other queries i'm getting MAPI logon failed. But some other queries run succesfully.

Then in the CCS console i import Exchange Organization and Exchange Administrator Groups succesfuly. But importing Exchange server was failing so i add it manually first and then imported it succesfully.

Finally i tried to run a collection-evaluation job and always is failing with connection problems which seems to me that are the same with what i'm getting from the RMS queries.

My environment is a lab with a standalone Exchange 2007 and all servers (including CCS/RMS) on the same lan. So for sure there isn't any network issue. Just to mention that the CCS was resenlty updated to version 11 but i'm still using the RMS for collection.

I'm testing this in my lab because i have to do the same in a customer's site with 2 differences. The one is that the Exchange are 2010 and they are a farm and the second is that they are in a separate but trusted domain.

Any help or suggestion since it is the first time that i'm dealing with the bv-Control for Exchange will be much appreciate

Thank you


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